Exchange & Refund

Return Policy

We accept returns for any reason within 7 days of delivery.

Eligible Return Reasons

Returns may be requested for:

  • Defective or damaged items
  • Wrong item received
  • Item not as described
  • Change of mind
  • Size or color issues
  • Customer dissatisfaction

Return Requirements

To be eligible for a return, customers must:

  • Request the return within 7 days of receiving the item
  • Provide the order number or proof of purchase
  • Return the item in its original condition and packaging whenever possible
  • Include all accessories, tags, manuals, and free items received with the order

Non-Eligible Returns

Returns may not be accepted if:

  • The item has been intentionally damaged or misused
  • Parts or accessories are missing due to customer handling
  • The item is returned after the 7-day return window

Refunds & Replacements

After the returned item is received and inspected, customers may receive:

  • A replacement item
  • Store credit
  • A full or partial refund, depending on the item condition

Return Shipping

  • Customers may be responsible for return shipping charges unless the item is defective, damaged, or incorrect.
  • Shipping charges are non-refundable unless the return is due to our error.

Processing Time

Approved refunds or replacements are typically processed within 5–10 business days after the returned item is received and inspected.