Exchange & Refund
Return Policy
We accept returns for any reason within 7 days of delivery.
Eligible Return Reasons
Returns may be requested for:
- Defective or damaged items
- Wrong item received
- Item not as described
- Change of mind
- Size or color issues
- Customer dissatisfaction
Return Requirements
To be eligible for a return, customers must:
- Request the return within 7 days of receiving the item
- Provide the order number or proof of purchase
- Return the item in its original condition and packaging whenever possible
- Include all accessories, tags, manuals, and free items received with the order
Non-Eligible Returns
Returns may not be accepted if:
- The item has been intentionally damaged or misused
- Parts or accessories are missing due to customer handling
- The item is returned after the 7-day return window
Refunds & Replacements
After the returned item is received and inspected, customers may receive:
- A replacement item
- Store credit
- A full or partial refund, depending on the item condition
Return Shipping
- Customers may be responsible for return shipping charges unless the item is defective, damaged, or incorrect.
- Shipping charges are non-refundable unless the return is due to our error.
Processing Time
Approved refunds or replacements are typically processed within 5–10 business days after the returned item is received and inspected.