1. What is the delivery time?

Local Order delivery takes 3-7 days, depending on the availability of the product. Orders are processed within 24 hours and are generally scheduled for delivery the following working day. Timely delivery is subject to the availability of stocks and payment authorizations. In certain cases, we might request some form of payment verification or source in order to process the order.

2. What are the delivery charges for local orders?

We provide free shipping Across Pakistan on orders above PKR 3000 and PKR 200 below that are charged.

3. How do I check the delivery status?

On dispatch, you will be provided with a Tracking ID for your order through email and SMS. You can log on to Leopatds Courier & Postex insert your tracking ID and track your order.

4. How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?

Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code is mentioned clearly while placing an order. On the second failed attempt, the item will be returned to us.

GENERAL SHIPPING INFORMATION

All of our local orders are handled and delivered through Pakistan’s most trusted logistics companies with a wide delivery network for shipment purposes. We offer COD (Cash on Delivery) only for now.

ORDER CONFIRMATION AND SHIPPING

As soon as the order is placed, you receive an SMS/Email, please ensure you provide a valid mobile number & email address at the time of placing the order.

DELIVERY TIME

Delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company. Please note that the delivery time varies based on the design and size availability of the order placed.

For items in stock, your order is dispatched in 1-3 business days of confirming the order and delivered by 6-7 business days. For out of stock product, delivery time will be communicated over phone/email address provided by our team member.

For urgent orders, please whatsapp us on +923263322211 and our team member will get back to you as soon as possible.

Kindly note there might be a delay during National holidays or any lockdown in the city/country.

PLEASE NOTE: DERMASATION is free of any liability or damage caused during the shipment of the product as we ship through third parties.

Who We Are?

JOURNEY

In 2016, amidst a scarcity of local skincare options and the unattainability of international brands, the founder Samahat Awais and her ambition for women's empowerment sparked the genesis of Dermasation. Determined to offer dynamic skincare solutions, we embarked on rigorous research and development. Her mission was clear: to craft products of unparalleled quality, ensuring every purchase was a confident choice.

 Starting humbly with a lineup of just seven products, we entrusted them to local women for honest feedback. Their enthusiastic endorsement proved transformative, fueling Dermasation's ascent. Our ultimate aim? To empower women, fostering pride in their skin and banishing insecurities. Today, we pride ourselves on producing products that lavish your skin with the care it deserves.

 After extensive research and consultation with dermatologists, we proudly launched our products in 2017, marking a significant step towards revolutionizing skincare across Pakistan. Our commitment to excellence led us to develop products renowned for their gentle care and effectiveness.

MISSION/VISION

In 2024, we are embracing a transformative journey with the motto: ‘’All For One, One For All’’ aimed at the inclusivity of self-care. Our vision is to introduce a diverse range of products that cater to all skin tones and types for not only women but also men. We believe that self-love knows no gender boundaries—it's about embracing and nurturing oneself regardless of who you are.

 At Dermasation, Our mission is clear as we are dedicated to continuous innovation, constantly striving to develop formulations that nurture and protect your skin with products that are not only effective but also gentle and safe. Each Dermasation product is crafted with care, reflecting our commitment to quality and our belief that skincare should be a nurturing ritual, not just a routine.

 Our vision at Dermasation is to shine as a beacon of positivity in the skincare industry, inspiring people to embrace self-love and celebrate the beauty of their skin. We envision a world where skincare isn't just effective, but also a source of happiness and empowerment for everyone. Become a part of our #sationfamily as we strive to make this vision a reality, fostering a culture where skin care is synonymous with joy and self-love.

WHO ARE WE TARGETING?

Dermasation caters to individuals of all genders, skin tones, and ages. Our extensive range of top-quality skincare products is priced affordably, ensuring that self-care is seen not as a luxury but as a necessity. We believe everyone deserves to pamper themselves with effective skincare solutions that enhance their natural beauty and promote healthy skin. Whether you're looking to rejuvenate, moisturize, or protect your skin, Dermasation is committed to providing products that deliver exceptional results without breaking the bank. Discover skincare that prioritizes both quality and accessibility, because caring for your skin should be both effective and enjoyable.

 Milestone

Dermasation is a high-quality skincare brand; our purpose is to create a welcoming skincare shopping experience. We operate as an online store, but our customers can also find our products in stores like Al-Fatah, Madina Cash & Carry, Watson and Shaheen Cosmetics.

Our Quality Products

Dermasation is an organization that pride itself in providing high-quality skincare products to its customers. Since our launch, Dermasation has intended to revolutionize the skincare industry by providing in-depth information about every product available at our online store, so that our customers can easily categorize the products according to their needs and have no problem regarding the usage of the product.

Our Core Team

A dynamic and dedicated young team

Smahat Awais Managing Director / Founder
Awais Taimoor Khan CEO
Ali Hassan Executive Director